The ‘Parishrama Adalat’, a conciliation conclave focused on resolving delayed-payment disputes involving Micro and Small Enterprises (MSEs), has successfully settled 65 cases involving dues worth ₹8.29 crore in Telangana. The initiative was organised by the Commissionerate of Industries and Commerce, Government of Telangana, in association with the Ministry of MSME, at the Federation of Telangana Chambers of Commerce and Industry (FTCCI) in Hyderabad.
The conclave brought together MSEs, buyers, public sector enterprises, MSE Facilitation Councils, Alternative Dispute Resolution (ADR) institutions and government officials. The initiative aimed to demonstrate how timely intervention and structured conciliation can help enterprises overcome financial stress caused by outstanding payments.
Delayed Payments Put Business Continuity at Risk
For small businesses, an unpaid invoice can have consequences far beyond an accounting entry. Delays in receiving payments can affect employee salaries, procurement of raw materials, loan repayments and the ability to accept new orders or expand operations.
The Parishrama Adalat placed these challenges at the centre of its discussions, highlighting that effective dispute resolution can restore cash flow, rebuild confidence and help preserve commercial relationships.
The experiences shared by entrepreneurs provided a practical picture of the impact of resolving delayed-payment disputes.
Mrs. Shalini of Neemus Software Solutions Pvt. Ltd. spoke about prolonged payment delays and contractual disputes that had placed considerable pressure on her company’s savings and confidence. Of 11 cases taken up through the mechanism, nine were resolved, enabling the enterprise to regain confidence to continue its operations and pursue growth.
Sri Mukund Maheshwari of Nagarjuna Agro Chemicals Pvt. Ltd. highlighted another important benefit of conciliation—the preservation of business relationships. Intervention by the Council helped resolve an outstanding payment from a buyer who had previously been difficult to reach. His experience demonstrated that dispute resolution can enable both recovery of dues and continuation of commercial ties.
Entrepreneurs Share Impact of Dispute Resolution
Sri Atmakuri Nammalwar of Sree Solutions said his enterprise had waited more than two years for outstanding payments. The dispute-resolution mechanism helped the company recover nearly ₹30 lakh, with four cases reportedly settled within around two to three months.
Another case from Karimnagar demonstrated the importance of accessible mechanisms for all entrepreneurs. A person with a disability operating a home-pipes business was able to pursue recovery of approximately ₹11 lakh in delayed payments, highlighting the need for inclusive avenues for seeking commercial remedies.
Hyderabad Ammonia & Chemicals Pvt. Ltd. also shared its experience with the Online Dispute Resolution (ODR) Platform. The company faced delayed payments of nearly ₹79 lakh from nine buyers. Following three conciliation meetings, one major buyer settled ₹20 lakh, while other buyers also began clearing their dues. The company reported total recovery of ₹54 lakh.
Sri Gopi Krishna of Shabari Industries said delayed payments had begun affecting the enterprise’s credit standing. The mechanism helped the company realise around ₹40 lakh through two payments. Sri Ranjith Reddy of A.P. Engineering reported resolution of three cases through ODR, while Sri Srinivasulu of Panduranga Enterprises shared progress in a long-pending dispute involving around ₹16 lakh.
Technology Strengthens Dispute Resolution
The ODR platform, introduced in 2025, has added a digital dimension to the delayed-payment resolution process. It enables enterprises to pursue conciliation digitally while retaining the institutional role of MSE Facilitation Councils.
Ms. Ankita Pandey, Director, RAMP, Ministry of MSME, outlined the evolution of the delayed-payment mechanism from the Samadhan Portal to the MSME ODR platform. According to figures presented at the programme, more than 800 cases had been filed in Telangana through the ODR ecosystem, with around 85 cases resolved.
Shri J. Nikhil Chakravarthi, Commissioner of Industries, Government of Telangana, emphasised the importance of technology and stronger institutions in improving the business environment for MSMEs.
The Parishrama Adalat underscored that the success of dispute resolution should not be judged solely by the number of cases closed. Its broader value lies in helping entrepreneurs recover legitimate dues, maintain business relationships and regain the financial stability needed to move their enterprises forward.
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Author: Shivam
Shivam Dwivedi is a senior journalist with extensive experience in research-driven journalism, policy communication, and multi-platform storytelling. His areas of interest include international relations, defence, science & technology, education, urban development, agriculture, spirituality, and environmental sustainability. His work focuses on in-depth analysis, public discourse, and impactful narratives across governance and development sectors, with a strong commitment to the Sustainable Development Goals (SDGs). Contact: [email protected]
